Return & Refund Policy

AdVitals Refund and Return Policy

Thank you for choosing AdVitals. We strive to provide you with quality products and a seamless shopping experience. Our Refund and Return Policy is designed to ensure your satisfaction with every purchase. Please read the following terms carefully:

1. Returns Eligibility:

• Customers have 30 days from the original date of purchase to return any product.
• Returns will only be accepted if the product is unused and in its original packaging.
• No returns will be accepted for products that have been used, opened, or tampered with.

2. Buyer's Remorse:

• If the return is due to Buyer's Remorse, the customer is responsible for the return shipping cost.
• The return must be initiated within 30 days from the original date of purchase.

3. Clearance Sale Products:

• Clearance sale products are considered final sale, and no returns will be accepted.

4. Refund Options:

• Refunds can be issued in the original method of payment or as store credit/gift card.
• Please allow 5-7 business days for the refund to reflect in your account, depending on your bank.

5. Damaged Products:

• In the case of receiving damaged products, please provide a copy of the receipt and photos of the damaged items as soon as possible.
• Retain the damaged box/packaging, as photos of the packaging are required for any claims.

6. Missing Products:

• If any products are missing from your order, please notify us within 24 hours of the carrier's website indicating receipt of the parcel.

7. Contacting Support:

• For any queries related to the return or refund process, please contact our customer support team.
• Support can be reached at aghogale@advitals.ca or through our Contact Us page on the website.

We value your business and appreciate your understanding of our Refund and Return Policy. AdVitals reserves the right to update or modify this policy at any time without prior notice. Please check our website for the latest policy information.

Thank you for choosing AdVitals!